ITIL

  These are the levels of qualifications within the scheme: ITIL Foundation ITIL Intermediate Level ITIL Managing Across the Lifecycle ITIL Expert Level ITIL Master Qualification

ITIL Exams: The Information Technology Infrastructure Library™ (ITIL) offers a systematic approach to the delivery of quality IT services. ITIL was developed in the 1980s and 1990s by CCTA (Central Computer and Telecommunications Agency, now the Office of Government Commerce, OGC), under contract to the UK Government. Since then, ITIL has provided not only a … Read more